Retail Sales Podcasts

This series of eight podcasts is aimed at spa and salon staff, particularly therapists, to help them understand that the successful selling of retail products does not rely on hard-sell tactics - something that many therapists are uncomfortable with.  The podcast training is based on a half-day training session run by spa expert, Lucy Dale; therapists throughout the country are already implementing these tried and tested techniques to better understand the mindset of their client, and to significantly boost their retail sales overnight.

Podcast 1: Introduction - selling made easier (Running time: 6 minutes 25 seconds)

Podcast 2: Getting your client in the right mood (Running time: 11 minutes 02 seconds)

Podcast 3: Why no product is ever too expensive for your client (Running time: 9 minutes 47 seconds)

Podcast 4: Using the consultation card to generate sales (Running time: 11 minutes 26 seconds)

Podcast 5: Share your knowledge to boost sales (Running time: 7 minutes 39 seconds)

Podcast 6: How to recommend without a 'hard sell' (Running time: 9 minutes 14 seconds)

Podcast 7: Turning a one-off purchaser into a regular buyer (Running time: 9 minutes 14 seconds)

Podcast 8: Aimed at spa supervisors and managers, this talks through the support that therapists will need to sell most effectively (Running time: 7 minutes 04 seconds)

If you'd like to download the first podcast in this series absolutely free, and without any obligation to purchase, right-click here and select "Save target as..." to save the podcast to your computer.

To buy one or more podcasts, click here.